DELIVERY DETAILS

We deliver to any location in Australia:

  • Australia Post (small items only),
  • For Metro Melbourne, deliveries will be made by our own delivery trucks,  
  • For Victoria regional areas and Interstate by our carrier Allied Express.
  • Some supplier direct deliveries available in most major capital cities.
  • Deliveries can only be made on weekdays, to Melbourne generally within one working day of dispatch from our warehouse, Sydney & Brisbane within 2-3 working days, country and other interstate areas 3-7 working days.

Allied Express deliver to front door only (some exceptions available at extra cost) and must obtain a signature when the goods are delivered. Therefore, it is important that you notify us if you will not be at the address supplied to us for delivery purposes. The purchaser must be available to sign for the goods purchased or nominate a person to sign on the purchasers behalf at the delivery address. If the delivery address is unattended at the time of delivery, or if the purchaser or a nominated person is not available to sign for and accept delivery of the goods, the carrier will not leave the goods and all costs for re-delivery attempts will be charged to the purchaser. Immediate payment to Camberwell.electrics.com.au will be required before any re-delivery of the goods.

If you would prefer to collect the goods from our warehouse in Melbourne, the address details will be sent to you along with our invoice and when payment has been made.

Supply of goods to the purchaser at the delivery address is always subject to availability. Generally most goods are either available for delivery direct from our warehouse or from the manufacturer/importer's warehouse. If an item you have ordered is out of stock or unavailable, we will place that item on backorder until it becomes available and notify the purchaser accordingly. The Purchaser must notify Camberwell.electrics.com.au of its intention to cancel the order within 48 hours of being notified of the backorder. Any delivery period stated on the website is an indication only of the anticipated period for delivery of the products, and does not form part of the agreement for sale of the products.

Terms & Conditions of Free Delivery: As a special promotion we may occasionally offer FREE DELIVERY for some items and Camberwell.electrics.com.au reserves the right to determine where and to what address we will provide this service. This limited offer may be restricted to state capital east coast cities and suburbs including South Australia only and may exclude delivery to country areas and Western Australia due to the higher costs of delivery to these areas. We also reserve the right to determine the commencement and finishing dates and times of any free delivery offer that is "live" on our website.

SHIPPING DETAILS & INSURANCE
Camberwell.electrics.com.au will deliver items to the purchaser's address anywhere in Australia by way of our own delivery trucks, Allied Express or Australia Post. We require a street address for all deliveries of items paid by credit card as we cannot deliver to a PO Box.
A confirmation email will be sent outlining availability and shipping charges.
When your goods are dispatched you will receive an email from us with a tracking number. Simply logon to the Allied Express website, enter your tracking number and you will see the progress of your delivery with an expected delivery day.
Camberwell.electrics.com.au insures all goods when in transit and the responsibility for insurance against damage or loss by any means including but not exclusively, fire, water damage, or theft will become the sole responsibility of the purchaser once the goods have been signed for and received by the purchaser.

SERVICE AUSTRALIA WIDE
If you require service for any goods purchased through Camberwell.electrics.com.au either under warranty or out-of warranty, please contact Camberwell.electrics.com.au or the manufacturer/importer for the location of your nearest service agent in Australia. For large items such as Plasma TV, LCD TV, in-home service may be available in most locations throughout Australia subject to the manufacturer's terms and conditions (please refer to your warranty card supplied with the goods). It is important that you retain your Camberwell.electrics.com.au invoice as proof of purchase for under warranty repair.