Heating & Cooling FAQ - Most Common Problems Solved

Got a problems or questions about your heating and cooling? We may have it answered in our list of Frequently Asked Questions.

Hans Vanderstadt & 3AW "Big House" Host Kevin John

Hans Vanderstadt with host 3AW on "The Big House" program
answering questions & t
roubleshooting for ducted & split system air conditioner 

Most Common Problem that people call in and ask Hans for help on...

"My HEATING unit is not keeping me warm"
or
"My COOLING unit is not keeping me cool"

"I  find that often there are 3 common solutions to most heating/colling porblems & these apply for either ducted or split system aircons" - Hans

(1) The unit you have installed is undersized for the area you are trying to heat, or cool - you need a bigger unit.
To get the correct unit sizing, make sure you talk to a Heating / Cooling Consultant, otherwise you may end up with the same problem you have now.

(2) Check that the filters don't need cleaning. If these are not cleaned regularly they can become clogged and restrict the airflow.

(3) The unit is just faulty and needs to be serviced or replaced. 

NOTE: If your Heating or Cooling unit is not serviced regulary, the warranty can become void.

 

Problem
Unit is not working no lights on.
Solution (Ducted & Split System Air Con’s)
- Check circuit breaker in switchboard hasn’t tripped Change batteries in remote control

Problem
Unit is not heating or cooling
Solution (Ducted & Split System Air Con’s)
- Check that filters are clean
- Look at instruction manual to check settings on remote are correct

Problem

Water is dripping from indoor unit.
Solution (Ducted & Split System Air Con’s)
- Check filters are clean
- Check that drain is not blocked (may require service technician to clear drain)

Problem

Water is draining from outdoor unit.
Solution (Ducted & Split System Air Con’s)
- This is normal when set on heating, Installer can drain it to disperse into a garden bed if required

Problem

Unit turns on and off on its own
Solution (Ducted & Split System Air Con’s)
- Read instruction manual to insure that timer function is not set on remote.

Problem

Louvers open but not blowing any air or louvers closing again after short time
Solution (Split System Air Con’s Only)
- Switch off unit at main power source (switchboard) for a few minutes then switch back on,
this can sometimes reset the unit and it continue to operate normally.

Problem

When set on heating louvres open and compressor outside is working but no air flow.
Solution (Split System Air Con’s Only)
- Compressor needs to heat first which can take some time (minutes) and then it will start heating inside.

Problem

No air coming from ANY vent outlets
Solution (Ducted System Only)
- Check if Damper at outlet has been shut
- Check if main air flow or return duct has not been damaged or has come away from system.
- May require a Service Call

Problem

Return Air has developed a noise or whistle
Solution (Ducted System Only)
- Check if filters require cleaning

Problem

No air coming from some vent outlets
Solution (Ducted System Only)
- Check to see if the ducting has come away from connections
- May require a Service Call 

Problem

Question: What is the cost difference between running a gas heating system and a reverse cycle system?
Solution 
- Read this article "Understanding the running costs of Gas vs Reverse Cycle Heating"

Problem:  How do I find a good Heating & Cooling Consultant?
Solution (Ducted & Split System Air Con’s)
- At Camberwell Electrics our Heating & Cooling Team work hard to look after customers. The most overlooked piece of advice is to start planning your job BEFORE the busy spring and summner months. Many people bring in their plans too late in the season and are surprised at the wait period before their job can be installed.
Check out our Camberwell Electrics Heating & Cooling Advisory Centre
See what some of our customers have written about us, we're the first to admit that we make mistakes, but we also have a lot of satisfied customers: Camberwell Customer Service Testimonials?  

 

Problem:  What is Hydronic Heating and should I use it in my house?
Solution (Go to our Hydronic Heating page to find out a brief overview of what Hydroninc Heating is)

  

How do I choose the best kind of heating?

Choosing the right kind of heating & cooling system can be very confusing.

At Camberwell Electrics we have:

* over 40 different brands on display
* a dedicated team to show the benefits of each system and match it up against the heating & cooling of your home
* space for your to bring in and spread out your house plans so the team can best advise you
* heating & cooling consultants to help you choose between
- Multi-head Heating & Cooling Systems
- Ducted Heating & Cooling Systems
- Reverse Cycle Heating & Cooling Systems
- Gas Ducted Systems
Hydronic Heating

Hydronic Heating Frequently Asked Questions

Camberwell Electrics Heating & Cooling Design Center

 

One of the questions that we often get asked is "What is the cost difference between running a gas heating system and a reverse cycle system?"    Thanks to the research of Sustainability Victoria & Daikin, there is an answer.

- Read this article "Understanding the running costs of Gas vs Reverse Cycle Heating"

Did you know you could save up to 27% on your gas heating bill when you make the change to a Daikin Split System?
Watch our video to learn more!

How to save money - Electricity vs Gas Heating

All you need to know to choose the best Heating & Cooling solutions for your home.

Air Conditioner Checklist

There are some important things to think about before you choose an air conditioning system.

 Air Conditioner Checklist

Guide to Heating and Cooling

All you've ever wanted to know about air conditioner heating and cooling, to keep you relaxed and comfortable all year-round.

Read More >

Daikin 5 Year WarrantyDaikin 5 Year Warranty

The Daikin '5-Year Parts and Labour' warranty applies to all Daikin split, multi-split and ducted air conditioners professionally installed in domestic premises in Australia.

Daikin Qualified Installation Experts

Guide to Installation

When it comes to installing your shiny new air conditioning system, talk to the experts. Here’s why.

Read More > 

Your Guide to Buying an Air Conditioner

All you need to know to choose the best air conditioning solution for your home.

Read More >

A Sensitive, Smart Choice Sensitive Choice Award

Daikin's split system air conditioners are approved by the National Asthma Council Australia's Sensitive Choice® program, and are the only split systems that carry the blue butterfly symbol.

Read More > 

Split System features to consider

How do you know if you need an Intelligent Eye or Wireless LAN connection? Find out about the top Split System air conditioner features and exactly what they do.

Read More >

Download Daikin Brochures

Browse through the list of Daikin brochures to explore more about thier products before your purchase.

View Brochures >

Want to read more articles? Why not check out the Daikin air-conditioning blog

 Daikin Family Friendly Heating & CoolingCamberwell Electrics Heating & Cooling Design Center

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Daikin 2.0kW Cooling 2.7kw Heating Split System Air Conditioner - FTXS20L Sale

Daikin 2.0kW Cooling 2.7kw Heating Split System Air Conditioner - FTXS20L

$1,100.00 $846.00

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Daikin 2.0kW Cooling 2.7kw Heating Split System Air Conditioner - FTXS20L

Authorised Dealer

 

Daikin Specialist Dealer   

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Daikin FTXS25L 2.5kW Cooling 3.4kw Heating Split System Air Conditioner Sale

Daikin 2.5kW Cooling 3.4kw Heating Split System Air Conditioner - FTXS25L

$1,164.00 $895.00

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Daikin 2.5kW Cooling 3.4kw Heating Split System Air Conditioner - FTXS25L

Authorised Dealer

Daikin Specialist Dealer   

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Daikin 3.5kW Cooling 4.0kw Heating Split System Air Conditioner - FTXS35L Sale

Daikin 3.5kW Cooling 4.0kw Heating Split System Air Conditioner - FTXS35L

$1,410.00 $1,085.00

Daikin 3.5kW Cooling 4.0kw Heating Split System Air Conditioner - FTXS35L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer   

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home. 

Daikin FTXS50L 5.0kW Cooling 6.0kW Heating Split System Air Conditioner Sale

Daikin 5.0kW Cooling 6.0kW Heating Split System Air Conditioner - FTXS50L

$1,931.00 $1,485.00

Daikin 5.0kW Cooling 6.0kW Heating Split System Air Conditioner - FTXS50L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Daikin FTXS60L 6.0kW Cooling 7.0kW Heating Split System Air Conditioner Sale

Daikin 6.0kW Cooling 7.0kW Heating Split System Air Conditioner - FTXS60L

$2,165.00 $1,665.00

Daikin 6.0kW Cooling 7.0kW Heating Split System Air Conditioner - FTXS60L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

 

Daikin FTXS71L 7.1kW Cooling 8.0kW Heating Split System Air Conditioner Sale

Daikin 7.1kW Cooling 8.0kW Heating Split System Air Conditioner - FTXS71L

$2,414.00 $1,857.00

Daikin 7.1kW Cooling 8.0kW Heating Split System Air Conditioner - FTXS71L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

 

Daikin FTXS85L 8.5kW Cooling 9.0kW Heating Split System Air Conditioner Sale

Daikin 8.5kW Cooling 9.0kW Heating Split System Air Conditioner - FTXS85L

$3,123.00 $2,402.00

Daikin 8.5kW Cooling 9.0kW Heating Split System Air Conditioner - FTXS85L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

 

Daikin FTXS95L 9.5kW Cooling 10.5kW Heating Split System Air Conditioner Sale

Daikin 9.5kW Cooling 10.5kW Heating Split System Air Conditioner - FTXS95L

$3,669.00 $2,823.00

Daikin 9.5kW Cooling 10.5kW Heating Split System Air Conditioner - FTXS95L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Daikin FTXS46L 4.6kW Cooling 5.1kw Heating Split System Air Conditioner Sale

Daikin 4.6kW Cooling 5.1kw Heating Split System Air Conditioner - FTXS46L

$1,822.00 $1,401.00

Daikin 4.6kW Cooling 5.1kw Heating Split System Air Conditioner - FTXS46L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Daikin FVXS25K 2.5kW Floor Standing Split System Air Conditioner Sale

Daikin 2.5kW Floor Standing Split System Air Conditioner - FVXS25K

$2,198.00 $1,585.00

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

gt;

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Daikin FVXS25K 2.5kW Floor Standing Split System Air Conditioner

Daikin FVXS35L 3.5kW Floor Standing Split System Air Conditioner Sale

Daikin 3.5kW Floor Standing Split System Air Conditioner - FVXS35L

$2,523.00 $1,819.00

Daikin 3.5kW Floor Standing Split System Air Conditioner - FVXS35L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home. 

Daikin FVXS60L 6.0kW Floor Standing Split System Air Conditioner Sale

Daikin 6.0kW Floor Standing Split System Air Conditioner - FVXS60L

$3,888.00 $2,804.00

Daikin 6.0kW Floor Standing Split System Air Conditioner - FVXS60L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Daikin FVXS71L 7.1kW Floor Standing Split System Air Conditioner Sale

Daikin 7.1kW Floor Standing Split System Air Conditioner - FVXS71L

$4,430.00 $3,195.00

Daikin 7.1kW Floor Standing Split System Air Conditioner - FVXS71L

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Authorised Dealer

Daikin Specialist Dealer  

Daikin is only available through an authorised Daikin Dealer. 
As your Daikin Specialist Dealer we will assess, plan, and install the right air conditioning solution for your home.

Fujitsu Air Conditioner ASTG09KMCA Sale

Fujitsu 2.5kW Reverse Cycle Split System Air Conditioner - ASTG09KMCA

$1,053.00 $892.00

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Fujitsu 2.5kW Reverse Cycle Split System Air Conditioner - ASTG09KMCA

Authorised Dealer

Fujitsu Air Conditioner ASTG12KMCA Sale

Fujitsu 3.5kW Reverse Cycle Split System Air Conditioner - ASTG12KMCA

$1,233.00 $1,042.00

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Fujitsu 3.5kW Reverse Cycle Split System Air Conditioner - ASTG12KMCA

Authorised Dealer

Fujitsu 2.5kW Reverse Cycle Split System Air Conditioner - ASTG09KUCA Sale

Fujitsu 2.5kW Reverse Cycle Split System Air Conditioner - ASTG09KUCA

$1,103.00 $998.00

Heating & Cooling  Specialists In Store @ Camberwell Electrics

Fujitsu 2.5kW Reverse Cycle Split System Air Conditioner - ASTG09KUCA

Authorised Dealer

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